Contact us
Contact us

Customer Service

Supporting you at every step of your journey

At KINTO, customers choose us not because of what we do, but how we do things.

More important than our products and services, such as fleet management and contract hire, we pride ourselves on providing the best customer service possible.

So, when you choose KINTO, you choose a business that cares.

  • We listen
  • We act
  • We develop
  • We support
  • We deliver

 

We work together

We know that every organisation is different. That’s why our team works to truly understand your business and ensure our service is tailored to your specific needs.

Our team, based at Lakeside North Harbour in Portsmouth, are dedicated to providing every customer and driver with a personal service. So, whether you’re a driver who needs support choosing or maintaining your vehicle or a fleet manager trying to navigate your organisation through its electrification journey, there’s always someone on hand to support you.

And of course, this is all backed up with efficient, intelligent online solutions, tools, and platforms to provide you with 24/7 support.

As a proud member of the Institute of Customer Service, at KINTO we are committed to upholding the ServiceMark standards and continuously looking for opportunities for improvement. Our goal is to raise our already high level of customer service through staff development, reward and recognition strategies, and processes designed from our customers' perspective.